Case Study: Healthcare Data Capture
How one NHS Trust increased its Outpatient capacity by several thousand patient visits a year, improved its operational processes and data integrity, while dramatically reducing its carbon footprint.
The Royal Wolverhampton NHS Trust (“RWT”), one of the leading hospitals in the UK, implemented an upgraded data capture solution which seamlessly integrates with its patient record system, automatically pre-populating patient information into Live e-Form documents. Thus, enabling their district nurses to spend less time on admin duties, leaving more time caring for their patients.
In its continued quest to maximise patient care and staff satisfaction, RWT has made significant advances in its use of digital technologies. Over the past eight years, it has transformed its operational processes through the use of appropriate technology, succeeding in driving down its cost base while simultaneously, and, more importantly, improving the frontline service that it can offer patients.
To allow for seamless integration, RWT’s requirement sought to have their electronic data capture provide greater flexibility when integrating with its current management systems.
Bantham Technologies delivered a fully cloud-based SaaS platform that is also HSDN (Homeland Secure Data Network) and HL7 (Health Level 7) compliant, hosted in an accredited, secure environment connected to the HSCN (Health and Social Care Network). This enabled RWT to create and publish unlimited e-Forms and documents for use across all mobile digital devices including tablets, smartphones, and digital pens. The solution was upgraded to support digital data capture on any Windows device, including tablets, laptops, and desktop PCs for broader use throughout the Trust’s mobile and in-hospital teams.
Working with Bantham Technologies, RWT has introduced a new Patient Information Database (PID), which reduces the time spent re-keying data into multiple e-Forms during patient visits, freeing up more time to spend on patient care.
It is estimated that the time saved through the PID project alone translates into an additional operational capacity for the Trust of some 1,500 outpatient visits per month.
In addition to creating efficiency for patients, the platform also saved RWT over a million pages of A4 paper, which conserved ten million litres of water, enough to meet the annual recommended drinking water requirement for some 8,500 people. Furthermore, the data capture platform significantly reduced the daily travel requirements of several hundred district nurses, reducing their overall travel by an estimated 2.4 million miles in 2019, the equivalent of 972 metric tons of CO2.
Bantham Technologies provided RWT, and all of their customers, with a monthly Environomics Report that shows how much time and money they are saving each month along with their monthly and since inception contributions towards becoming carbon zero.
I am absolutely delighted with the results of our collaboration with Bantham. Their team have worked tirelessly to understand our requirements and to implement solutions that make a real difference to our staff and patients. Working in partnership with Bantham and our team here, we hope to maintain our status on the digital maturity index and deliver a greener NHS.